Resolved
Engineers have resolved the issue affecting IVR and will continue to monitor the platform to ensure normal operations.
Monitoring
Engineers have determined that the IVR issue has been reduced to expected metrics, but will continue to monitor the issue to confirm.
Identified
Engineers are continuing to work on the issue affecting IVR. Thank you for your patience, we will have another update in 60 minutes or when the issue is resolved.
Identified
Engineers are continuing to work on the issue affecting IVR. Thank you for your patience, we will have another update in 60 minutes or when the issue is resolved.
Investigating
Engineers have identified an issue with IVR services and are working to restore the service to a fully functional level. Updates to this event will come every 60 minutes until the issue is resolved.